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Privacy Policy

Garden Sheds Online understands and appreciates that you, as a Garden Sheds Online website visitor, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. Garden Sheds Online is committed to protecting your privacy. This Garden Sheds Online Security and Privacy Policy explains how your personal information will be treated as you access and interact with the Garden Sheds Online website.

As the Garden Sheds Online website develops and as technology evolves, Garden Sheds Online will continue to strive to provide you with better and more customised services and with a more effective website. Garden Sheds Online encourages you to review the Security and Privacy Statement periodically because the Security and Privacy Statement may change from time to time.

The Garden Sheds Online Privacy Policy explains how Garden Sheds Online generally protects your privacy and confidentiality. The principles set out in the Garden Sheds Online Privacy Policy also apply to all Garden Sheds Online websites.

In addition to the provisions of this Security and Privacy Policy, there may also be specific and additional privacy provisions which apply to certain sections of the Garden Sheds Online website. Because those specific and additional provisions also relate to your privacy protection, you should review them wherever they are accessible by you on the Garden Sheds Online website. In the event of any inconsistency between the provisions of this Security and Privacy Statement and those other specific and additional provisions, the specific and additional provisions will prevail.

Garden Sheds Online regularly reviews developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although Garden Sheds Online strives to protect such information, Garden Sheds Online cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security and privacy of the information in our own systems.

The information that Garden Sheds Online collects about you is dependent on how you use the facilities offered by the Garden Sheds Online website.

If you visit an unsecure area of the Garden Sheds Online website (that is, an area where you are not required to log on) to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. However, our systems will not record any personally identifiable information.

If you decide to complete an online application form or online survey, the information that you enter into the online form or survey will only be collected by Garden Sheds Online if you submit your online application or survey. If at any stage you cancel your application or log out prior to submitting your application or survey, the information you have entered up to that point will be automatically deleted. Online applications that have been suspended or saved will not be viewed by us and are not processed by us.

The Garden Sheds Online website may also contain links to the websites of third party providers of goods and services ("Third Party websites"). If you have accessed Third Party websites through the Garden Sheds Online website and if those third parties collect information about you, Garden Sheds Online may also collect or have access to that information as part of our arrangements with those third parties.

Where you access a Third Party website from the Garden Sheds Online website, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party. You cannot usually be identified from the information that is shared; if you can be identified from this information, we will seek your consent before sharing such information.

Third Party websites should contain their own privacy statements and those third parties are responsible for their own privacy practices.

It is necessary for Garden Sheds Online to collect your IP address for your interaction with various parts of the Garden Sheds Online website. Your IP address is the identifier for your computer when you are using the internet.

For instance, Garden Sheds Online collects and stores your IP address when you log into Garden Sheds Online Store Internet Shopping. As part of our security for Garden Sheds Online Internet Shopping, Garden Sheds Online uses this information when we attempt to detect and prevent fraudulent transactions in Internet Shopping. We store your IP address for security and audit purposes. Your IP address will not be used by us or released to any third party except in the case of security, inappropriate behaviour or fraud issues, such as unauthorised access to your or our computer systems or fraudulent transactions.

When you view a Garden Sheds Online advertisement on a Third Party website, the advertising company uses 'cookies' and in some cases 'web beacons' to collect information such as:

  • The server your computer is logged onto.
  • Your browser type.
  • The date and time of your visit.
  • The performance of their marketing efforts.

When you access the Garden Sheds Online website after viewing a Garden Sheds Online advertisement on a Third Party website, the advertising company collects information on how you utilise the Garden Sheds Online website (eg which pages you view) and whether you complete an online application.

The advertising company and tracking companies ('companies') use that information to perform statistical analyses of aggregate user behaviour, but those analyses are not based on personal information. Garden Sheds Online uses those analyses to measure advertising effectiveness and relative consumer interest in the various areas of the Garden Sheds Online website. As a general rule, no personal information is collected by the Companies in this process. If, however, any information is automatically collected, these companies are required under their arrangements with Garden Sheds Online to maintain the privacy and confidentiality of that personal information.

We may disclose the information collected by a Company, in an aggregate form only, to third parties including advertisers or potential advertisers.

We use "cookies" as a fundamental part of our interaction with your Internet browser. The purpose is to provide you with better and more customised service and with a more effective website.

A "cookie" is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

Garden Sheds Online uses cookies for two different purposes. We allocate a cookie to each Internet browser that visits the Garden Sheds Online website. This cookie does not allow us to collect personally identifiable information about you. We use this cookie:

  • to allocate a Garden Sheds Online identification number to your Internet browser (but we cannot identify you from this number);
  • to determine if you have previously visited the Garden Sheds Online website;
  • to identify pages you have accessed and Third Party websites you have accessed; and
  • for security purposes.

Most of the Garden Sheds Online website operates by using this type of cookie.

Accordingly, if you wish to make full use of the Garden Sheds Online website, it is required that you accept cookies.

Garden Sheds Online also uses cookies for secure services (that is, an area where Garden Sheds Online uses encryption) on the Garden Sheds Online website. These cookies are used for a variety of purposes, including for security and personalisation reasons. If your browser is configured to reject all cookies you will be unable to use secure services on the Garden Sheds Online website that require cookies in order to participate. Those services include (but are not limited to):

  • Online purchases;
  • Online surveys.

You may still be able to use some information-only pages even if you do not accept cookies.

We will preserve the content of any e-mail that you send us, if we believe that we have a legal requirement to do so. Your e-mail message content may be monitored by our Garden Sheds Online employees for security issues including where e-mail abuse is suspected; our response to you may be monitored for quality assurance issues.

We will only use or disclose personal information or information generated by cookies in accordance with the Garden Sheds Online Privacy Policy, specific and additional provisions relating to privacy which apply to certain areas of the Garden Sheds Online website and as otherwise set out in this Security and Privacy Statement.

You acknowledge and accept that your use of the Garden Sheds Online website indicates your acceptance of the Garden Sheds Online website Terms of Use and the Security and Privacy Statement.

This is the current Security and Privacy Statement. It replaces any other Security and Privacy Statement for the Garden Sheds Online website published on the Garden Sheds Online website to date. Garden Sheds Online may at any time vary the Security and Privacy Statement by publishing the varied Security and Privacy Statement on the Garden Sheds Online website. You accept that by doing this, Garden Sheds Online has provided you with sufficient notice of the variation.

 

This privacy policy sets out how GardenshedsOnline uses and protects any information that you give GardenshedsOnline when you use this website. GardenshedsOnline is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. GardenshedsOnline may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at admin@gardenshedsonline.com.au

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
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